How to Forward a Voicemail Step 1: In your Voicemail list, select the message you want to forward Step 2: Press the “More” button Step 3: Press the “Copy” button Optional: Press the “Record” button, Recording will start, Press the “Stop” button, Press “Play” if you want to hear your message Step 4: Press…
How to Change Your Phone Background Image Step 1: Press the menu button on your phone, which looks like 3 horizontal lines. Step 2: Navigate to the “Settings” tab using the arrow keys and click the center button. Step 3: Navigate to the “Display” tab using the arrow keys and click the center button.…
How to Change Your Voicemail Greeting Step 1: Press the voicemail button on your phone. Step 2: Navigate to the “Greeting” tab using the arrow keys and click the center button. Step 3: Choose the “Record” button. Step 4: When finished, press “Stop.” You can then listen to your new greeting. If you want…
How to Check Your Hunt Group’s Voicemail NOTE: The red light will illuminate at the top of your phone if you have a new voicemail. Checking the Voicemail for a hunt group is the same as checking the voicemail for your personal extension. Step 1: Press the voicemail button on your phone. Step 2:…
How to Check Your Voicemail NOTE: The red light will illuminate at the top of your phone if you have a new voicemail If you’re looking for instructions on checking your voicemail from outside of the office, please refer to our post How Can I Remotely Manage Voicemail?. Step 1: Press the voicemail button…
How to Dial an External Number Step 1: Press the “Outside Line” button on the bottom left of the screen. Step 2: Dial the 10-digit number. Have a question? Click here to Submit a Ticket
How to Redial a Recent Number Step 1: Press the call history button on your phone. Step 2: Choose the call that you would like to redial or get information from. NOTE: From here, you can call the person back by pressing call or lifting the headset, or view details of the call. Step…
How to Transfer a Call Step 1: Press the “Transfer” button on your phone. Step 2: Dial the desired extension Step 3: Click the “Complete” button to fully transfer the call to the extension. You can then hang up your phone. Have a question? Click here to Submit a Ticket
Dialing Access to Voicemail Step 1: From Off Campus, dial (740) 284-5180 From On Campus, dial 5180 or *17 From your phone, dial *17 Step 2: Enter Your 4-digit extension followed by the # key (note if you are on your phone simply press the # key) Step 3: Enter Your Password followed by…
Checking Legitimacy of Voicemails in Email Below is an example of what a voicemail sent to email would look like. If you have any further questions on if an email is legitimate, please contact ITS at x4357, (740) 283-4357(HELP), or forward the email to [email protected]. Have a question? Click here to Submit a Ticket