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How to reset your FUS password Should you forget your FUS password, you can conveniently…
How to Change the Default MFA Method on Microsoft/Office 365 Accounts Please Note: you must…
How to Update MFA Methods on Microsoft/Office 365 Accounts Please Note: you must be able…
What Do The Icons in OneDrive Mean? There are a lot of different icons that…
Moving Files from your Mac to OneDrive IMPORTANT: A TIMEMACHINE BACKUP WILL NOT BE ABLE…
Moving Files from your PC to OneDrive Please Note: The backup process will need time…
How to Connect a Gaming Console or Smart TV to Campus Wi-Fi This network is…
Changing your Office 365 Password Verification Methods If you have set up an authentication…
Configuring Your Office 365 Account for Password Reset Step 1: Sign into your Microsoft account…
Resetting Your Password These instructions assume you have already secured your account with an authentication…
How to Disable Adobe Flash Player on your Browser Adobe Flash Player, a once-popular media…
Microsoft Forms Microsoft Forms is now available to all employees through your Franciscan University…
How to Share an Office 365 Document with an External User Instructions for sharing Office…
How to Change Your Voicemail Password Please note, this will only work while you are…
Avaya Campus Phone Voicemail Manual Avaya Campus Phone Voicemail Manual Have a question? Click…
Campus Phone Reference Guide You may access the quick reference guide for the Avaya…
How To Set Up Office Apps and Email on an iOS Device Setup Instructions for…
How To Set Up Office Apps and Email on an Android Device Setup Instructions for…
How to Set Your Phone to Do Not Disturb mode If you have a project…
How to Forward a Voicemail Step 1: In your Voicemail list, select the message you…
How to Change Your Phone Background Image Step 1: Press the menu button on your…
How to Change Your Voicemail Greeting Step 1: Press the voicemail button on your phone.…
How to Check Your Hunt Group’s Voicemail NOTE: The red light will illuminate at the…
How to Check Your Voicemail NOTE: The red light will illuminate at the top…
How to Dial an External Number Step 1: Press the “Outside Line” button on the…
How to Redial a Recent Number Step 1: Press the call history button on…
How to Transfer a Call Step 1: Press the “Transfer” button on your phone. Step…
Dialing Access to Voicemail Step 1: From Off Campus, dial (740) 284-5180 From On Campus,…
Checking Legitimacy of Voicemails in Email Below is an example of what a voicemail…
How to avoid Social Engineering Social Engineering is the art of manipulating, influencing, or deceiving…
Two-Factor Authentication Setup Instructions Two-factor authentication is a process by which the user provides two…
Displaying Folders in Search Step 1: The quickest and usually most effective way of doing…
Add Other Address Books from My Contacts Having multiple address books can be helpful when…
How to share your Outlook Email Folders with Others You can share specific e-mail folders…
Automatically Changing Message Colors/Fonts in Outlook Conditional formatting is a way to make messages that…
Enabling BCC in Outlook for Mac BCC (Blind Carbon Copy) is a method with which…
Sharing Files using OneDrive With OneDrive, you can securely store your pictures, files, and folders…
How to Delay or Schedule Sending Email Messages in Outlook You can delay the delivery…
Creating Reusable Text Blocks in Outlook The Quick Parts feature in Outlook provides building blocks,…
How to Filter Email with Search Folders in Outlook A Search Folder is a…
Skype for Business Skype for Business is part of our Office 365 package at…
Additional Information on Excel Usage The following link will take you to video lessons in…
Customizing your Outlook Quick Access Toolbar The Quick Access Toolbar is a customizable toolbar…
Adjusting the Reading Pane View in Outlook The Reading Pane contains the message and access to…
Adding an Outlook 2016 Icon to Desktop Adding an Outlook shortcut to your desktop can…
Categorizing Items in Outlook Color categories allow you to easily identify and group associated items…
How to Share Contact Groups in Outlook You can send a contact group (“distribution…
Turning Off Focused Inbox on Outlook By default, when you open your email on the…
Sharing Your Outlook Calendar with Others Outlook allows you to delegate calendar access to specific…
How to Receive Email Delivery Notifications A delivery receipt confirms delivery of your email message…
How To Recall Outlook E-mails Note: this only removes the email message from the mailboxes…
Enlarging Message List in Outlook To scan through your Inbox more quickly, you may want…
Adding an E-mail Signature in Outlook Email signatures are appended to the end of a…
Using AutoCorrect for Typos/Misspellings in Outlook You can use the AutoCorrect feature to correct typos…
Changing Your Office 365 Profile Photo The new photo will also show up in other…
Changing an Appointment, Meeting or Event in Your Outlook Calendar You can change an appointment,…
Adding or Removing Columns in Outlook List View You can add or remove columns in…
How to Create a Contact Group in Outlook Use a contact group (“distribution list”) to…
Training Information for Office 365 Office 365 Training Center Have a question? Click here…
Adding or Removing Folders in Outlook Favorites Favorites, the section located at the top of…
Outlook Keyboard Shortcuts Keyboard shortcuts can streamline a user’s workflow significantly. The following articles…
